Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account registration details (name, email address, password)
• Profile information and saved searches
• Messages and inquiries submitted through the platform
• Home valuation requests and property information you submit

We also collect information automatically when you use the platform:

• Log data (IP address, browser type, pages visited, time and date)
• Device information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the platform
• Process and fulfill your requests
• Send you transactional communications (account updates, inquiry responses)
• Send marketing communications, with your consent
• Analyze usage trends to improve user experience
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers who assist us in operating the platform (hosting, analytics, email delivery) under confidentiality obligations
• Real estate professionals when you submit an inquiry or request information about a property
• Law enforcement or regulators when required by law or to protect our rights
• Successors in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

4. Cookies

We use cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze traffic. You can control cookies through your browser settings, though disabling them may affect platform functionality.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at the address below.

8. Children's Privacy

Home Hub is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and revising the date above.

10. Contact

Questions about this Privacy Policy? Contact us at privacy@homehub.com.